Marketing and Sales Live Side By Side in Most CompaniesBy Burkey Belser
April 8, 2010
Image Credit: The CMO Survey
The pendulum between marketing and sales swings wildly in law firms, in particular—an exasperating “thituation,” as Sylvester would say. So it was gratifying to see these results from a CMO survey sponsored by the American Marketing Association and Duke University (thecmosurvey.org). There is no fight between marketing and sales any more than there is a fight between form and function. What is it with people who shout “content is king” and then present content as unreadable gibberish and in unappealing formats? If content were really king, magazines would be published as manuscripts.
Are we always itching for a fight? Is this the same human tendency that has led to our paralyzed Congress? Hegel got it right when he proposed a spiraling dialectic, swinging from pole to pole. But the result is a lot of frantic and wasted energy. If you want your kids to go to sleep, challenge them to run from wall to wall as fast as they can and beat their last time, each time. If, however, you’d rather get something meaningful done, marketing and sales, figure out how to work together.